Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

no sound and volume icon suddenly has red x

  • 3 fhreagra
  • 2 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó FredMcD

more options

Everything was working last night, but I noticed this morning there is no sound and my volume icon has a small red X on it. I've looked up the articles on Mozzila Support and Community Questions and think I have tried them all. No luck. Running Win 7 (tried 10 and will put off reloading it as long as possible) with Firefox.

Everything was working last night, but I noticed this morning there is no sound and my volume icon has a small red X on it. I've looked up the articles on Mozzila Support and Community Questions and think I have tried them all. No luck. Running Win 7 (tried 10 and will put off reloading it as long as possible) with Firefox.

Réiteach roghnaithe

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Read this answer in context 👍 2

All Replies (3)

more options

Réiteach Roghnaithe

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

The sound started working and red X disappeared after turning 'puter off for awhile. I should have thought of that earlier. Thanks for the links, tho. I've used a couple before but will keep them for reference.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.