Error message profile missing after downloading El Capitan Mac
I have tried everything even called Apple Care for help and cannot find my profile with my book marks page and even attempted to delete Firefox and reload the program it did not correct problem bummer I really like Firefox but cannot get it to load up. Any solution to this issue?
Réiteach roghnaithe
Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
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Réiteach Roghnaithe
Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
You can use one of these to make Firefox create a new default profile or recover an existing profile:
- Delete the profiles.ini file to make Firefox create a new (default) profile
- Use the Profile Manager to create a new profile
If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
https://support.mozilla.org/kb/Managing+profiles
You should find the profiles.ini file in this hidden location:
- Mac: ~/Library/Application Support/Firefox/
- Linux: ~/.mozilla/firefox/
- Windows: %AppData%\Mozilla\Firefox\
*C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
If clearing the profiles.ini file isn't working then also check the location of the cache files.
- Mac: ~/Library/Caches/Firefox/Profiles/
- Linux:~/.cache/mozilla/firefox/
- Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\