Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Videos freezing several times

more options

Hi. I use firefox(36.0.1) and i have problems with online videos(from facebook, from sites, from youtube etc) which use flashplayer. The videos freezes several times for 1-3 seconds and the sound keeps playing. But when i'm watching videos which use html player i don't have any problem. Why it happens that problem with flashplayer?(my OS is win 8.1) Thank you Nikiforos

Hi. I use firefox(36.0.1) and i have problems with online videos(from facebook, from sites, from youtube etc) which use flashplayer. The videos freezes several times for 1-3 seconds and the sound keeps playing. But when i'm watching videos which use html player i don't have any problem. Why it happens that problem with flashplayer?(my OS is win 8.1) Thank you Nikiforos

All Replies (3)

more options

Hasn't online video always worked that way?

I don't usually watch online video, due to sensory issues, but when I do watch it I make sure to reduce the "image quality" to increase the not-freezing quality.

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

MarjaE thank you for your reply. It is normal to happen that you say during the loading.. Even If i let the video loading completely i still have those freezing