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Why won't google play work on firefox on my laptop when it works with internet explorer?

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  • Freagra is déanaí ó KerryRiley

KerryRiley
KerryRiley
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Google play will not play a movie on firefox -- whereas it works just fine if I open in Internet Explorer. What to do? I prefer to use Firefox.

Google play will not play a movie on firefox -- whereas it works just fine if I open in Internet Explorer. What to do? I prefer to use Firefox.

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kushagra
kushagra
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Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

KerryRiley
KerryRiley Úinéir na ceiste
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When I click through to the Adobe help page, it freezes my computer when I am in Firefox. In Internet Explorer, on the Adobe Flash Player Help Page, only 4 icons appear -- the screen with the eye is the last icon on the left, not the one indicated in your illustration.