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Kid locked out of her account

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  • 1 hat dit probleem
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Hi. Trying to get my daughter set up again after loosing her phone and laptop in a accident. Problem is it is stuck on 2fa, I did read the faq about it where they pretty much say you are screwed if you loose 2fa or the recovery key, and create a new account is the only way. Problem there is her other mail has been used in that account apparently so both mails are a no go. Only use the sync for bookmarks, nothing else. Is there any way at all to delete the account or something "have a backup of her bookmarks so there is nothing to loose", got access to both mails and know the acc+pass for the sync account in question.

Hi. Trying to get my daughter set up again after loosing her phone and laptop in a accident. Problem is it is stuck on 2fa, I did read the faq about it where they pretty much say you are screwed if you loose 2fa or the recovery key, and create a new account is the only way. Problem there is her other mail has been used in that account apparently so both mails are a no go. Only use the sync for bookmarks, nothing else. Is there any way at all to delete the account or something "have a backup of her bookmarks so there is nothing to loose", got access to both mails and know the acc+pass for the sync account in question.