Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Bricked ZTE Open C with flame(-kk) image

  • 3 antwurd
  • 5 hawwe dit probleem
  • 8 werjeftes
  • Lêste antwurd fan Gorio

nicnoc
nicnoc
more options

Hi,

in a state of mental derangement I have flashed my ZTE Open C with FLAME base image v180.zip:

https://developer.mozilla.org/en-US/Firefox_OS/Developer_phone_guide/Flame/Updating_your_Flame

Now, the device is not working anymore (black screen). Any ideas or suggestions how to get my device back to life? I have tried the windows based "Open C Upgrade Tool" from ZTE but Windows (7) do not recognize my phone as USB device (some driver issues, "qhsusb bulk" is missing).

Hi, in a state of mental derangement I have flashed my ZTE Open C with FLAME base image v180.zip: https://developer.mozilla.org/en-US/Firefox_OS/Developer_phone_guide/Flame/Updating_your_Flame Now, the device is not working anymore (black screen). Any ideas or suggestions how to get my device back to life? I have tried the windows based "Open C Upgrade Tool" from ZTE but Windows (7) do not recognize my phone as USB device (some driver issues, "qhsusb bulk" is missing).

Alle antwurden (3)

Ralph Daub
Ralph Daub
  • Locale Leader
more options

Hi nicnoc,

I'm sorry to hear that you are having problems with your Firefox OS device after attempting to flash to a newer version.

Are you able to access your device through ADB or Fastboot?

You can go into Fastboot mode by turning off your device, and then turning it on with the following key combinations, depending on which device you have:

  • Hold Power + Volume Up
  • Hold Power + Volume Down

Next, you can check if your device is accessible by running the command "fastboot devices" in the terminal. Please let us know if you are able to get to this point.

You should also reach out to ZTE, who is the manufacturer of your specific device. They may be able to further assist you.

- Ralph

nicnoc
nicnoc Fraacheigener
more options

Hi Ralph,

I can not turn on/off my device anymore ("black screen"). I also can not access the device through ADB or fastboot.

The device is recognized from my linux system as a Qualcomm modem:

$ lsusb [...] Bus 002 Device 010: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode) [...]

or in more detail:

$ lsusb -v [...] Bus 002 Device 011: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode) Device Descriptor: 

 bLength                18
 bDescriptorType         1
 bcdUSB               2.00
 bDeviceClass            0 
 bDeviceSubClass         0 
 bDeviceProtocol         0 
 bMaxPacketSize0        64
 idVendor           0x05c6 Qualcomm, Inc.
 idProduct          0x9008 Gobi Wireless Modem (QDL mode)
 bcdDevice            0.00
 iManufacturer           1 Qualcomm CDMA Technologies MSM
 iProduct                2 QHSUSB__BULK

[...]

If I connect the device to my windows system for trying to use the windows based ZTE tools from here:

http://en.comebuy.com/developer-firefox-os-open-c.html

windows is asking me for the QHSUSB__BULK driver ...

Gorio
Gorio
more options

nicnoc said

Hi Ralph, I can not turn on/off my device anymore ("black screen"). I also can not access the device through ADB or fastboot. The device is recognized from my linux system as a Qualcomm modem: $ lsusb [...] Bus 002 Device 010: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode) [...] or in more detail: $ lsusb -v [...] Bus 002 Device 011: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode) Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x05c6 Qualcomm, Inc. idProduct 0x9008 Gobi Wireless Modem (QDL mode) bcdDevice 0.00 iManufacturer 1 Qualcomm CDMA Technologies MSM iProduct 2 QHSUSB__BULK [...] If I connect the device to my windows system for trying to use the windows based ZTE tools from here: http://en.comebuy.com/developer-firefox-os-open-c.html windows is asking me for the QHSUSB__BULK driver ...

I get the same under linux but I do get Windows coming up with: Qualcomm HS-USB QDLoader 9008 (COM10) Windows loads this device driver when I plug in the phone. I don't know if that helps anyone to come up with a solution or not.

I was really enjoying this little phone and hope I haven't killed it.