Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

All of my bookmarks have disappeared! Tried all the troubleshooting guides I can find, still nothing. Help!

  • 1 réponse
  • 5 ont ce problème
  • 10 vues
  • Dernière réponse par cor-el

more options

This evening when I opened firefox, all the tabs from my previous session were there, but all of my bookmarks and history had disappeared. I received an error message, and tried all of the troubleshooting advice on this age: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional I then tried resetting firefox, and so now all my tabs and theme are gone, but still my bookmarks have not reappeared. I have tried manually creating a new profile, and copying the old files, but that doesn't work either. My firefox is technically out of date because I have an old computer, and I know this might be part of the problem. But I really just want my bookmarks back! Thanks for your help.

This evening when I opened firefox, all the tabs from my previous session were there, but all of my bookmarks and history had disappeared. I received an error message, and tried all of the troubleshooting advice on this age: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional I then tried resetting firefox, and so now all my tabs and theme are gone, but still my bookmarks have not reappeared. I have tried manually creating a new profile, and copying the old files, but that doesn't work either. My firefox is technically out of date because I have an old computer, and I know this might be part of the problem. But I really just want my bookmarks back! Thanks for your help.

Toutes les réponses (1)

more options

Did you previously try to delete all places.* (sqlite) files in the Firefox profile folder?

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Do you have any JSON backup files (bookmarks-####-##-##.json) in the bookmarkbackups folder that you can use to restore the bookmarks?