Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

My firefox will not open or save attachments. I use Verizon webmail as my email. Is there a storage place that Firefox uses for attachments that I must clean out to enable this feature again? ideas?

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par Vivek

more options

Using Firefox 11.0, Verizon Webmail.

Using Firefox 11.0, Verizon Webmail.

Toutes les réponses (1)

more options

Hi,

Please try a Ctrl + F5 refresh. This helps to bring in the page afresh. If the problem persists, please try a new profile. If it's okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options, and about:config ), and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries