Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

amazon says web browser does not support certain features

  • 6 réponses
  • 7 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

more options

I am unable to access the search inside a book feature on amazon. I keep getting the message your web browser does not support this feature. Why is this and what do I need to do to fix this? I am not a computer wiz. I just use to look things up so a lot of things you show has no meaning for me. Your help is appreciated.

I am unable to access the search inside a book feature on amazon. I keep getting the message your web browser does not support this feature. Why is this and what do I need to do to fix this? I am not a computer wiz. I just use to look things up so a lot of things you show has no meaning for me. Your help is appreciated.

Toutes les réponses (6)

more options

Were you able to use that feature in the previous version of Firefox? If not, it is probably compatible with IE only.

If you have IE installed, you can use this add-on to use that feature, without closing Firefox:

https://addons.mozilla.org/en-US/firefox/addon/ie-view/

more options

Yes I was able to use it before with the last version. I really hate it when I update Firefox then have to try to get everything back to normal. I had to ask my husband what a web browser was.

more options

If you have IE installed in your PC, you can keep FF 4 and use the add-on I suggested. Or if you prefer, you can also go back to your previous Firefox version.

more options

If you rather go back to the previous Firefox version, here's the link to tell you how to:

http://support.mozilla.com/en-US/questions/784843

more options

I downloaded the previous version but it still isn't working, and now I've got a big box that says I've got an outdated version of Firefox that I can't close. Thank you for your help, but I think I'm just going to give up for now.

more options