Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

When I move the Firefox icon into the application folder, I get the following message: The operation can’t be completed because you don’t have permission to access some of the items. Why and what can I do to complete the upgrade?

  • 2 réponses
  • 45 ont ce problème
  • 15 vues
  • Dernière réponse par gbtvk

more options

I am trying to upgrade from Firefox 3.0.3 to 3.6. I have downloaded as instructed but I am not allowed to complete the installation by moving the application into my Application Folder thereby replacing the older version.

I am trying to upgrade from Firefox 3.0.3 to 3.6. I have downloaded as instructed but I am not allowed to complete the installation by moving the application into my Application Folder thereby replacing the older version.

Solution choisie

  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Lire cette réponse dans son contexte 👍 7

Toutes les réponses (2)

more options

Solution choisie

  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thanks very much!