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CRASHES

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par Paul

Darlene
Darlene
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I tried the crash report, you are not up to date. This was useless.

I am very mad because I have seen a continuing occurrence. Firefox crashes when I am on an alternative website not mainstream media sites. This looks like censorship!@!!!

I don't like it one bit. It has occurred while on Brighteon, Natural News and Locals. At least 6 times and never on other stuff.

Darlene Massey

I tried the crash report, you are not up to date. This was useless. I am very mad because I have seen a continuing occurrence. Firefox crashes when I am on an alternative website not mainstream media sites. This looks like censorship!@!!! I don't like it one bit. It has occurred while on Brighteon, Natural News and Locals. At least 6 times and never on other stuff. Darlene Massey

Toutes les réponses (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.