Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Verification email sent to an old disabled account…

  • 3 réponses
  • 2 ont ce problème
  • 24 vues
  • Dernière réponse par Tomatoshadow2

nicolaking136
nicolaking136
more options

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Toutes les réponses (3)

Tomatoshadow2
Tomatoshadow2
more options

Your're trying to sign into your Firefox account correct?

Magic74
Magic74
more options

Yes can you help

Tomatoshadow2
Tomatoshadow2
more options

@Magic74, If you can't access the email, you won't be able to get the verification code. You'll have to make a new Firefox account with an email you have access to.