Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Reset Firefox browser- LOST ALL my logins & passwords & bookmarks!

  • 1 réponse
  • 1 a ce problème
  • 10 vues
  • Dernière réponse par sheilava747

more options

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & passwords or my saved bookmarks, but after clicking on the reset as instructed, I lost everything! I'm not sure what to do.... I clicked on restore bookmarks, but it said can't access the file... Is there any thing I can do to get them back??

Will restoring the laptop to an earlier date work?

Any help would be so very very much appreciated. Thanks, Sheila

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & passwords or my saved bookmarks, but after clicking on the reset as instructed, I lost everything! I'm not sure what to do.... I clicked on restore bookmarks, but it said can't access the file... Is there any thing I can do to get them back?? Will restoring the laptop to an earlier date work? Any help would be so very very much appreciated. Thanks, Sheila

Solution choisie

ALL FIXED!

I just restarted the laptop and everything is back! Yeah!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

ALL FIXED!

I just restarted the laptop and everything is back! Yeah!