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something is wrong with synching

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par cor-el

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I did not turn on sync cannot turn it off there is a suspicious name in the sync box and it won't let me delete or change it

I did not turn on sync cannot turn it off there is a suspicious name in the sync box and it won't let me delete or change it

Toutes les réponses (2)

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One thing you can do is to delete the sync account. Later, create a new one.


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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What Sync box are you talking about ?
Do you see this in "Options/Preferences -> Sync" ?

You need to connect to a Firefox Account to be able to use Sync.

Did you connect to a Firefox Account ?

See also the Firefox Account Settings page.