Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

I can't get bookmarks from my desktop synced on my phone. The directions on how to do it don't work.

more options

I've been trying to get my bookmarks synced from my desktop to my phone. I used to have them but lost the bookmarks menu and toolbar from the phone when I had to change my password. Now the how to instructions don't work because my phone doesn't follow them as they are written. I'd like some help!

I've been trying to get my bookmarks synced from my desktop to my phone. I used to have them but lost the bookmarks menu and toolbar from the phone when I had to change my password. Now the how to instructions don't work because my phone doesn't follow them as they are written. I'd like some help!

Solution choisie

Hi Adrianne

Are you signed into your Firefox Account on your desktop?

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

Solution choisie

Hi Adrianne

Are you signed into your Firefox Account on your desktop?

more options

Yes--desktop works fine, phone app doesn't. What can I do to sync them so the app works correctly? I really like Hoopla but can't seem to get it to work right on the phone. Please help if you can . Thanks.

more options

Please see above problem which continues.