Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I am receiving emails from Firefox Accounts to my previous email address

  • Aucune réponse
  • 1 a ce problème
  • 3 vues
pH
pH
more options

I recently updated my old email address in Firefox Accounts by filling a secondary email with my new address, making it primary email and deleting the old one that became secondary email. Now, I keep receiving tips & stuff from Firefox Account to my old email address. It is impossible to unsubscribe because my account is no longer linked to my old email address, so I can't log in. Actually, if I try to log in with my old email address, it says that "primary email address is needed to log in", proving it recognizes my old address as a secondary email, even though it no longer appears anywhere on my profile. What do?

I recently updated my old email address in Firefox Accounts by filling a secondary email with my new address, making it primary email and deleting the old one that became secondary email. Now, I keep receiving tips & stuff from Firefox Account to my old email address. It is impossible to unsubscribe because my account is no longer linked to my old email address, so I can't log in. Actually, if I try to log in with my old email address, it says that "primary email address is needed to log in", proving it recognizes my old address as a secondary email, even though it no longer appears anywhere on my profile. What do?