Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

I can't play Amz videos with FF, but I can with Chrome. Why?

  • 5 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par Eekcurt

more options

2 days ago FF played Amz videos fine. Now it won't but Chrome will. Laptop, Windows 10, FF Version 62.0.3

2 days ago FF played Amz videos fine. Now it won't but Chrome will. Laptop, Windows 10, FF Version 62.0.3

Toutes les réponses (5)

more options

What is the site? And do you have flash plugins updated?

more options

WestEnd said

What is the site? And do you have flash plugins updated?
more options

Amazon Flash plugins are updated

more options

Sounds like a FF software install issue. You should consider complete FF uninstall and deleting Mozilla folder and reinstall again to see if that fixes the problem.

more options

I'll try that---thanks