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I can't seem to watch some utube videos on mozilla

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par Shadow110

donyaaaa
donyaaaa
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Since you've done this new update for some reason I can't view utube videos. I have the html5 which someone suggested to add and this is what it reads; your browser does not currently recognize any of the video formats??? How is that?? The other thing is that since you have updated firefox, my toolbar where my bookmarks are in is now like it is in a fog like state. It all still works thankfully although it is not visibly clear as the rest of the menu bars above it are.

Can you possibly help me sort this out

Many thanks

Since you've done this new update for some reason I can't view utube videos. I have the html5 which someone suggested to add and this is what it reads; your browser does not currently recognize any of the video formats??? How is that?? The other thing is that since you have updated firefox, my toolbar where my bookmarks are in is now like it is in a fog like state. It all still works thankfully although it is not visibly clear as the rest of the menu bars above it are. Can you possibly help me sort this out Many thanks

Toutes les réponses (1)

Shadow110
Shadow110
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uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

Modifié le par Shadow110