X
Appuyez ici pour vous rendre sur la version mobile du site.

Forum d’assistance

Why can't I access my webmail ???

Publié

Neither Firefox or Safari will open my webmail. They say something about not being supported. Sorry, I'm a real novice at this. Juadith

Neither Firefox or Safari will open my webmail. They say something about not being supported. Sorry, I'm a real novice at this. Juadith

Solution choisie

What webmail service are you using? Do Not show your e-mail address, just your provider.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Lire cette réponse dans son contexte 0

Détails additionnels sur le système

Plugins installés

  • Displays Java applet content, or a placeholder if Java is not installed.
  • Shockwave Flash 25.0 r0

Application

  • Firefox 48.0.2
  • Agent utilisateur : Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:48.0) Gecko/20100101 Firefox/48.0
  • URL d’assistance : https://support.mozilla.org/1/firefox/48.0.2/Darwin/en-US/

Extensions

  • Firefox Hello 3.0.0 (loop@mozilla.org)
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Websense Helper 2.0 (websensehelper@mozilla.org)

JavaScript

  • incrementalGCEnabled : True

Accélération graphique

  • adapterDescription :
  • adapterDeviceID : 0x1626
  • adapterDrivers :
  • adapterRAM :
  • adapterVendorID : 0x8086
  • driverDate :
  • driverVersion :
  • info : {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia', u'ApzWheelInput': 1}
  • numAcceleratedWindows : 1
  • numTotalWindows : 1
  • supportsHardwareH264 : Yes
  • webglRenderer : Intel Inc. -- Intel(R) HD Graphics 6000
  • windowLayerManagerRemote : True
  • windowLayerManagerType : OpenGL

Préférences modifiées

Divers

  • JS utilisateur : Non
  • Accessibilité : Non
FredMcD
  • Top 10 Contributor
4267 solutions 59835 réponses

Solution choisie

What webmail service are you using? Do Not show your e-mail address, just your provider.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

What webmail service are you using? '''Do Not '''show your e-mail address, just your provider. Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!