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Firefox crashes

  • 1 réponse
  • 1 a ce problème
  • 8 vues
  • Dernière réponse par philipp

pancakepanda
pancakepanda
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It keeps crashing at startup. I have tried restarting my computer, and reinstalling Firefox twice, but neither have seemed to work. I have also tried to add troubleshooting information, but that doesn't work either.

Here are the last few Crash IDs:

Crash ID: bp-273a71be-3631-4e0e-a6ed-c9cbd2160407 Crash ID: bp-6d55214f-79a2-4db6-8003-a04602160405 Crash ID: bp-f9badb99-72b6-4f77-8219-7e9752160405

It keeps crashing at startup. I have tried restarting my computer, and reinstalling Firefox twice, but neither have seemed to work. I have also tried to add troubleshooting information, but that doesn't work either. Here are the last few Crash IDs: Crash ID: bp-273a71be-3631-4e0e-a6ed-c9cbd2160407 Crash ID: bp-6d55214f-79a2-4db6-8003-a04602160405 Crash ID: bp-f9badb99-72b6-4f77-8219-7e9752160405

Toutes les réponses (1)

philipp
philipp
  • Moderator
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hi pancakepanda, thanks for providing some crash ids. this looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.