Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Hello, why firefox is keep asking my master password if I set a Firefox sync account, every time I start the browser?

  • 3 réponses
  • 3 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

more options

1. Setup firefox sync account and log in 2. Create a master password for firefox. 3. close firefox 4. start firefox 5. firefox ask master password every time when browser start.

1. Setup firefox sync account and log in 2. Create a master password for firefox. 3. close firefox 4. start firefox 5. firefox ask master password every time when browser start.

Solution choisie

hi, firefox sync is making use of the password manager infrastructure to authenticate your account with the server & since sync fires up each time you start the browser you will see this prompt.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

Solution choisie

hi, firefox sync is making use of the password manager infrastructure to authenticate your account with the server & since sync fires up each time you start the browser you will see this prompt.

more options

I have the same problem but every time I fill in my master password the pop-up stays coming back, it won't disappear.

more options

Hi Annemarjo

In case of issues with Sync you can try this:

Disconnect from Sync and Reconnect to Sync again. You can disconnect from Sync by clicking the e-mail address in the "3-bar" Firefox menu button drop-down list or go to "Options/Preferences > Sync".

Delete the signedInUser.json file in the Firefox profile folder and delete the Weave folder (Sync was formerly named Weave). Remove existing chrome://FirefoxAccounts entry in the Firefox Password Manager.

If that isn't enough then delete the prefs.js files to reset all prefs and maybe also delete the compatibility.ini file to reinitialize the profile.

You can use this button to go to the current Firefox profile folder: