Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Firefox crashes

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par FredMcD

more options

Attempting to open Firefox, before the window opens the crash report shows (and therefore I cannot try safe mode). I have updated Firefox, removed & re-installed, software & internet security & drivers are all up to date, no spyware or virus' have been detected. None of this changed anything. I have refreshed Firefox on one of the numerous crashes which led to the window flashing up briefly before crashing but ti does still crash before loading.

Latest Crash ID: bp-feac8e51-b752-4ddc-80df-e50ca2151212 Others include; Crash ID: bp-dd76a5c7-d782-4792-bb51-839bb2151212 Crash ID: bp-52cdf963-2116-4326-8b42-717bd2151212 Crash ID: bp-d534eed8-2692-46cf-a153-238532151212

Toutes les réponses (1)

more options

Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

Three crash reports show;

hcapi.dll = McAfee Host Intrusion Prevention

This is for Sumo's Related Bugs 1181091 RESOLVED WONTFIX Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint

425710 NEW --- crash during shutdown [@ nsACString_internal::~nsACString_internal] - [@ ScopedXPCOMStartup::~ScopedXPCOMStartup]

Update or romove Websense from your system.

Update or remove McAfee.

Modifié le par FredMcD