Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I can't use FF with my account, but on my other user account it works, what can I do?

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par cor-el

DoctorWhoo2012
DoctorWhoo2012
more options

My FF works with another account on my laptop, but when I try to use it on my primary account, it loads, but that's it. It won't even load pages from the last time.

I've tried rebooting, deleting/re-installing, and nothing.

My FF works with another account on my laptop, but when I try to use it on my primary account, it loads, but that's it. It won't even load pages from the last time. I've tried rebooting, deleting/re-installing, and nothing.

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: