Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

sync account deleted by mistake

raulmihovilovic
raulmihovilovic
more options

I updated to the new firefox 29, and in order to sync I created a new account, with the same email than the old one BUT the sync never works, so I came back to the version 28 but I eliminated the previous account to dont have conflict.

Unfortunately it seems that I eliminated all my data and I can not recovery back.

PLEASE HELP WITH THIS!!!!!!!!!!!!!

I updated to the new firefox 29, and in order to sync I created a new account, with the same email than the old one BUT the sync never works, so I came back to the version 28 but I eliminated the previous account to dont have conflict. Unfortunately it seems that I eliminated all my data and I can not recovery back. PLEASE HELP WITH THIS!!!!!!!!!!!!!

Solution choisie

Did you choose to remove personal data when you uninstalled Firefox?

If you do that then all Firefox profile folders from all Firefox versions will be removed and you lose all of your personal data. You could try to recover a profile with an undelete utility like Recuva.

Recuva: http://www.piriform.com/recuva Note that you should always keep a release version of Firefox installed because alpha builds like Aurora can fail at any time or otherwise have problems with some websites.

If you have deleted the Sync account on the Sync server then there is no way to recover data. If you only unlinked all devices then you would need the user name (email, password of the account and the Sync key and set up Sync once again on a computer.S

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

HARISH KUMAWAT
HARISH KUMAWAT
more options

Solution choisie

Did you choose to remove personal data when you uninstalled Firefox?

If you do that then all Firefox profile folders from all Firefox versions will be removed and you lose all of your personal data. You could try to recover a profile with an undelete utility like Recuva.

Recuva: http://www.piriform.com/recuva Note that you should always keep a release version of Firefox installed because alpha builds like Aurora can fail at any time or otherwise have problems with some websites.

If you have deleted the Sync account on the Sync server then there is no way to recover data. If you only unlinked all devices then you would need the user name (email, password of the account and the Sync key and set up Sync once again on a computer.S