Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox 9 crashes & too unstable. How do I downgrade to Firefox 8?

  • 3 vastausta
  • 10 henkilöllä on sama ongelma
  • 6 näyttöä
  • Viimeisin kirjoittaja naivebelle1

naivebelle1
naivebelle1
more options

Ever since I upgraded to Firefox 9, I cannot rely on it. When I am opening a new tab or even just scrolling down the page, Firefox will crash. I spend most of my time submitting crash reports and restarting Firefox. I want to downgrade to Firefox 8 until 9 becomes more stable. Please help!

Ever since I upgraded to Firefox 9, I cannot rely on it. When I am opening a new tab or even just scrolling down the page, Firefox will crash. I spend most of my time submitting crash reports and restarting Firefox. I want to downgrade to Firefox 8 until 9 becomes more stable. Please help!

Valittu ratkaisu

I worked through all of the steps listed and went to one of the websites that I know I was on when Firefox crashed. It didn't crash after completing those steps so hopefully the issue has been resolved.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

finitarry
finitarry
more options

Have you tried the suggestions here?

the-edmeister
the-edmeister
  • Moderator
more options

Both crashes seem to be related to Trusteer Rapport.

Using the Stop Rapport option will disable the program without uninstalling it. Ref:

You can uninstall Rapport like any other program on Windows Vista. Ref:

originally posted by Alice Wyman


http://www.trusteer.com/support/

naivebelle1
naivebelle1 Kysymyksen kysyjä
more options

Valittu ratkaisu

I worked through all of the steps listed and went to one of the websites that I know I was on when Firefox crashed. It didn't crash after completing those steps so hopefully the issue has been resolved.