Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox crashes

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 139 näyttöä
  • Viimeisin kirjoittaja Matt_G
  • Arkistoitu

stuartgrist
stuartgrist

my firefox freezes (not responding) and then crashes.

my firefox freezes (not responding) and then crashes.

Kaikki vastaukset (1)

Matt_G
Matt_G

Hey,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!