Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox on my samsung S22 seems to have updated and my bookmarks disappeared

  • 6 vastausta
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Paul

bfader
bfader
more options

Please help me get my bookmarks restored. It says it is version 102. There is an update that I don't like with a new homepage and my bookmarks are gone. This is very upsetting to me.

Please help me get my bookmarks restored. It says it is version 102. There is an update that I don't like with a new homepage and my bookmarks are gone. This is very upsetting to me.

Kaikki vastaukset (6)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Before you updated, did Firefox for Android have a different design?

bfader
bfader Kysymyksen kysyjä
more options

Yes it did

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

I think you may have updated from Firefox for Android 68 (dating back to 2020) to the most recent version (102).

With that older version having been unsupported for quite some time (and most people having updated some time ago), the code to handle the update given the changes in Firefox for Android has (I understand) been removed.

bfader
bfader Kysymyksen kysyjä
more options

OK but is there something I can do to get my bookmarks back? I need them. It's ridiculous for an update to delete my bookmarks without warning. Thank you

bfader
bfader Kysymyksen kysyjä
more options

Could there be a way to reset my phone to prior to this update?

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Unless you had previously synced your bookmarks to a copy of Firefox on another device, it will not be possible to recover them.