Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox crashes

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 5 näyttöä
  • Viimeisin kirjoittaja drsmoot

drsmoot
drsmoot
more options

I have deleted Firefox from applications and deleted my files in the library. Downloaded a fresh copy and it crashes on opening. Below is the crash report #. Safe mode is the same.

I am on a mac OS X 10.11.2

bp-abebb9f0-f5dc-4120-991c-11a2e2160315.txt

Thanks in advance.

I have deleted Firefox from applications and deleted my files in the library. Downloaded a fresh copy and it crashes on opening. Below is the crash report #. Safe mode is the same. I am on a mac OS X 10.11.2 bp-abebb9f0-f5dc-4120-991c-11a2e2160315.txt Thanks in advance.

Kaikki vastaukset (2)

FredMcD
FredMcD
more options

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36

Product Firefox Version 45.0 Build ID 20160303134406 Release Channel release OS Mac OS X OS Version 10.11.2 15C50

bp-abebb9f0-f5dc-4120-991c-11a2e2160315

Signature: libsystem_kernel.dylib@0x17002

libsystem_pthread.dylib =  ? Word for Mac

libdispatch.dylib =  ? Word for Mac

libsystem_kernel.dylib =  ? Word for Mac

libsystem_c.dylib = ? Word for Mac

This is for Sumo's Related Bugs 1237957 RESOLVED DUPLICATE GLContext is disabled due to a previous crash

1218070 NEW --- crash in libsystem_kernel.dylib@0x16286 with mozilla::gl::TexSubImage2DHelper

Remove any Microsoft programs. Then reinstall Firefox. Is the problem still there?

drsmoot
drsmoot Kysymyksen kysyjä
more options

Thanks for the response. I don't have any Microsoft programs.