Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää
Solved Arkistoitu

Firefox crashes

Fewster96

Firefox crashes upon start-up I have tried, refreshing Firefox, uninstalling reinstalling, tried using standard Firefox instead of Developer Edition nothing has worked. I have recently updated Windows 10 (KB3135782, KB890830 and KB3135173) not sure if this has affected it. Picture shows what loads up every time I load up a webpage.

Firefox crashes upon start-up I have tried, refreshing Firefox, uninstalling reinstalling, tried using standard Firefox instead of Developer Edition nothing has worked. I have recently updated Windows 10 (KB3135782, KB890830 and KB3135173) not sure if this has affected it. Picture shows what loads up every time I load up a webpage.
Lue tämä vastaus kontekstissaan

Valittu ratkaisu

thanks, does this test build change anything about the problem when you try to install it and use it for a bit?: https://archive.mozilla.org/pub/firefox/try-builds/ryanvm@gmail.com-ac98a6a7a02f71253a82c62cbd7c20279e9da5d8/try-win32/firefox-44.0.2.en-US.win32.installer.exe

Kaikki vastaukset (5)

hi Fewster96, apparently the picture you wanted to add didn't show up. can you try posting it once again?

Crash ID: bp-a6b1b82f-5568-445d-adab-eeb0d2160210

Valittu ratkaisu

thanks, does this test build change anything about the problem when you try to install it and use it for a bit?: https://archive.mozilla.org/pub/firefox/try-builds/ryanvm@gmail.com-ac98a6a7a02f71253a82c62cbd7c20279e9da5d8/try-win32/firefox-44.0.2.en-US.win32.installer.exe

Thank you! Seems to work now, I will inform you if it decides to play up again

thanks for the quick follow-up. so if other feedback is good on this change as well we might get this potential fix shipped as a general firefox update (44.0.2) within the next days. please keep us posted if the issue creeps back or you observe any other irregularities in this test build...