Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost all

  • 1 پاسخ
  • 2 have this problem
  • 7 views
  • آخرین پاسخ توسّط Paul

more options

Im login on my account but all data lost no bookmarks password etc. Wtf?

Im login on my account but all data lost no bookmarks password etc. Wtf?

All Replies (1)

more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.