Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox drop down list of add-ons, add-ons entries disappear & must be reinstalled. This happens on my Android tablet 4.0.4. Works OK on 2.x.x

  • 2 replies
  • 5 have this problem
  • 10 views
  • Last reply by luckyduck

more options

I have the latest version of mobile Firefox on Android 4.0.4 (tab). The drop down menu (from the three dots on the right of the URL bar) which is supposed to show my add-on selections (QuitNow, HomeLink, &Lastpass) does not always display them. If I reinstalled the add on, they will show for a short while; then disappear until I reinstall again. This doesn't seem to happen on my phone (Gingerbread); just on the 4.0.4 Galaxy tab.

I have the latest version of mobile Firefox on Android 4.0.4 (tab). The drop down menu (from the three dots on the right of the URL bar) which is supposed to show my add-on selections (QuitNow, HomeLink, &Lastpass) does not always display them. If I reinstalled the add on, they will show for a short while; then disappear until I reinstall again. This doesn't seem to happen on my phone (Gingerbread); just on the 4.0.4 Galaxy tab.

Chosen solution

Hello,

This sounds like bug 832990. Does your affected device happen to have 'Don't Keep Activities' enabled in Android's Developer settings? If so, it is best to make sure that that feature is disabled as it can cause issues in many Android applications triggering undesirable effects.

Read this answer in context 👍 3

All Replies (2)

more options

Chosen Solution

Hello,

This sounds like bug 832990. Does your affected device happen to have 'Don't Keep Activities' enabled in Android's Developer settings? If so, it is best to make sure that that feature is disabled as it can cause issues in many Android applications triggering undesirable effects.

more options

AronMT, Looks like you nailed it. I can't thank you enough. While I'm typing this reply I will hit the three dots... Yep. The menu items are still there.

Thanks again.

The Duck

By the way, the embedded link in email cannot find the page. I'll email you a copy of my reply.

Modified by luckyduck