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Attempted log-in (at openSuse) returns to log in form page without error message.

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by cor-el

konsultor
konsultor
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OpenSuse uses attachmategroup.com for log-ins (at Novell). Entering correct user and p/w, Firefox 18 won't log in at the attachmate site. Changed p/w and tried again with same result: window returns to same log-in page without an error message. Using the wrong p/w returns with an error notice in red. On openSuse 12.2 64-bit with KDE. Have disabled Adblock and NoScript. Webex acknowledges some problems lately with Firefox. Might there be a connection? Also removed all cookies and cleared cache. Any other suggestions?

OpenSuse uses attachmategroup.com for log-ins (at Novell). Entering correct user and p/w, Firefox 18 won't log in at the attachmate site. Changed p/w and tried again with same result: window returns to same log-in page without an error message. Using the wrong p/w returns with an error notice in red. On openSuse 12.2 64-bit with KDE. Have disabled Adblock and NoScript. Webex acknowledges some problems lately with Firefox. Might there be a connection? Also removed all cookies and cleared cache. Any other suggestions?

All Replies (2)

iamjayakumars
iamjayakumars
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Your Firefox Cookie file may be corrupt


https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check if there are entries in the password manager with an empty user name.

Make sure that you haven't saved multiple (uppercase, lowercase) versions of that name and password.

You can try to remove the current password and re-add it by visiting the log in page.

Remove saved Password(s):

  • Edit > Preferences > Security: Passwords: "Saved Passwords" > "Show Passwords"

Modified by cor-el