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How can I know for sure its my browser?

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At times it wont load the page,and sometimes it says firefox not responding?

At times it wont load the page,and sometimes it says firefox not responding?

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The basic steps are to turn off add-ons to see if the problem may be one of the add-ons.

  • Firefox -> Help -> Restart with add-ons disabled

You also want to make sure your plug-gins are up to date: Plug-in Check

Lastly, take a look at this article that goes more in depth: Firefox Hangs or Not Responding

Hope this helps!