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I am waiting for an email from you to sort the following issue: Why does Firefox 4 gives me this message? TypeError: Components.classes['@kondra.com/Shim;1'] is undefined

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  • Last reply by TonyE

danyaffa
danyaffa
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After installing Firefox 4 i do receive TypeError: Components.classes['@kondra.com/Shim;1'] is undefined

After installing Firefox 4 i do receive TypeError: Components.classes['@kondra.com/Shim;1'] is undefined

All Replies (1)

TonyE
TonyE
  • Moderator
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That indicates that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Do you have the browser highlighter extension from eBay? That is the likely cause of this error. The Kondra organization are involved in the development of that add-on. Disabling or uninstalling that add-on may resolve this.

Modified by TonyE