Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Version 4.0 wont work and I cant uninstall it

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by anibob

more options

How can I uninstall 4.0 andf get 3.6 back. I'm running windows XP

How can I uninstall 4.0 andf get 3.6 back. I'm running windows XP

All Replies (2)

more options

Go to the Control Panel and uninstall Firefox. Then go to the Temp folder where Firefox .exe files were downloaded to. Delete Firefox 4 file and double-click on the latest of the other .exe files that you should still have there. Also, look in your Recycle Bin. One of your old files might still be there.

I try to always download files from the Mozilla page. That way, I always have backup install files.

more options

It will not allow me to uninstall the program. I get the same message "your computer must be restarted"