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Upgrade to 115.3.1 Not Happening

  • 10 replies
  • 0 have this problem
  • 64 views
  • Last reply by rjfelts

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I was running an older version of Thunderbird (don't ask the version because the About screen now shows 115.3.1) that had a bland color scheme (best way to describe it) that I downloaded about 6 months ago. When I first opened TB today (before attempting an upgrade) I got a screen talking about the benefits of 115.3.1 and showing colorful screens with more options than I had with the current TB. With TB open, I went to Help > About Thunderbird and the screen showed an upgrade to 115.3.1 was available. I believe I clicked Upgrade (but the upgrade may have started on its own) and the new software downloaded. I saw a message saying I had to restart to complete the upgrade and assumed that meant restart my PC. I closed all applications and restarted the computer. Opening TB, I get the same old bland screen, definitely not 115.3.1. Going to Help > About Thunderbird now gets me the message that "Thunderbird is up to date." What did I do wrong and/or what should I do to get 115.3.1 installed and functioning? I'm running Windows 11. Thanks in advance.

I was running an older version of Thunderbird (don't ask the version because the About screen now shows 115.3.1) that had a bland color scheme (best way to describe it) that I downloaded about 6 months ago. When I first opened TB today (before attempting an upgrade) I got a screen talking about the benefits of 115.3.1 and showing colorful screens with more options than I had with the current TB. With TB open, I went to Help > About Thunderbird and the screen showed an upgrade to 115.3.1 was available. I believe I clicked Upgrade (but the upgrade may have started on its own) and the new software downloaded. I saw a message saying I had to restart to complete the upgrade and assumed that meant restart my PC. I closed all applications and restarted the computer. Opening TB, I get the same old bland screen, definitely not 115.3.1. Going to Help > About Thunderbird now gets me the message that "Thunderbird is up to date." What did I do wrong and/or what should I do to get 115.3.1 installed and functioning? I'm running Windows 11. Thanks in advance.

All Replies (10)

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What version does it currently show as being installed?

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My suggestion is to download the latest release and install over the top of what you have.

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Wayne: Version installed shows as 115.3.1.

David: I will try that now.

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Just tried reloading TB 115.3.1. I accepted the default storage location but declined when asked if I wanted to make TB my default mail program. Opened TB and nothing changed. Still shows 115.3.1 installed. I've got to believe I'm doing something wrong but don't know what. Do I need to completely uninstall TB and start from scratch?

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It's not clear to me what is happening, but if it says 115.3.1 then I am certain that is what is displaying. So we need to see what is displayed. Please post a screen shot.

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Here's a screenshot. Thanks for any suggestions you can provide.

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That screenshot is definitely 115.

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Chosen Solution

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Yes it is.

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I see my problem after reading the intro: the "old" look is the default even after downloading the new version. I guess I understand that but as a suggestion for future releases it would be nice to make it crystal clear the user needs to somehow force the program into the new configuration.

Thanks to all who responded.