Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Repeatedly reloads the workspace in MemoQWeb

  • No replies
  • 1 has this problem
  • 14 views
more options

As a freelance translator, my clients often assign me work through online translation software interfaces like Wordfast and MemoQWeb. I've never had trouble using these services before. Since the update on September 7, I've been unable to work normally in MemoQWeb. When I open up a file and start translating, the workspace repeatedly reloads (every few minutes) as if I'd just opened the file. Every time this happens, it boots me back up to the first segment in the file and loses any unconfirmed input I'd been in the process of typing into the open segment at the moment of reloading. I don't have this problem in Edge (I checked), but Edge is my emergency fallback browser and isn't set up with useful translation add-ons like my Firefox account. This is slowing down my workflow a lot, and I would deeply appreciate help getting it resolved. <3

https://fuji.memoq.com/sunflare/webpm/webtrans/online-tasks/ongoing

As a freelance translator, my clients often assign me work through online translation software interfaces like Wordfast and MemoQWeb. I've never had trouble using these services before. Since the update on September 7, I've been unable to work normally in MemoQWeb. When I open up a file and start translating, the workspace repeatedly reloads (every few minutes) as if I'd just opened the file. Every time this happens, it boots me back up to the first segment in the file and loses any unconfirmed input I'd been in the process of typing into the open segment at the moment of reloading. I don't have this problem in Edge (I checked), but Edge is my emergency fallback browser and isn't set up with useful translation add-ons like my Firefox account. This is slowing down my workflow a lot, and I would deeply appreciate help getting it resolved. <3 https://fuji.memoq.com/sunflare/webpm/webtrans/online-tasks/ongoing