Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Look what is the sense of Uninstall when it does not work???

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I have this problem everytime i go to reboot my Computer. Passwords! I set them up and when i go to use Firefox it gives me messages or it just doesnt work Also when i went to uninstall and then reinstall I though all of my information would be gone? Wrong!! It was if it never was So Please and I say this kindly Get me on the right page Password needs to be redone-I must have put in something wrong, needs reset Sync is not confirmed-wont take my email or just is not working Lastly I want to Import my Bookmarks but dont know how to do it So here are the problems I want so much to keep u for u have a lot of good things like working with Startskins for example Thanks for your time

I have this problem everytime i go to reboot my Computer. Passwords! I set them up and when i go to use Firefox it gives me messages or it just doesnt work Also when i went to uninstall and then reinstall I though all of my information would be gone? Wrong!! It was if it never was So Please and I say this kindly Get me on the right page Password needs to be redone-I must have put in something wrong, needs reset Sync is not confirmed-wont take my email or just is not working Lastly I want to Import my Bookmarks but dont know how to do it So here are the problems I want so much to keep u for u have a lot of good things like working with Startskins for example Thanks for your time

All Replies (1)

more options

To open the Bookmarks Manager, press the Alt or F10 key bring up the tool bar, and select Bookmarks. Hot key is <Control>(Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file. Copy the file to another computer. Repeat the instructions above, BUT select Import Bookmarks From HTML,


Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And one folder in the profile of each user on the computer.

If you remove the Firefox folder, the user folders would not be affected.


Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia