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I have multiple email accounts. If I move a message from the account to a local folder the wrong address is in the from. How do you control this.

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I have multiple email accounts. I have filters that move messages from my main account to local folders. If I reply to a message prior to it being moved the correct address is inserted into "FROM". If I reply to a message after it has been moved the second address is inserted into "FROM". If I take the message, turn the filter off, move it back to my main account, and reply the correct address is inserted into "FROM". If I have the message in a local folder, highlight it, and click on "WRITE" the correct address is inserted into "FROM". Why is the incorrect address used in a reply and can it be controlled?

I have multiple email accounts. I have filters that move messages from my main account to local folders. If I reply to a message prior to it being moved the correct address is inserted into "FROM". If I reply to a message after it has been moved the second address is inserted into "FROM". If I take the message, turn the filter off, move it back to my main account, and reply the correct address is inserted into "FROM". If I have the message in a local folder, highlight it, and click on "WRITE" the correct address is inserted into "FROM". Why is the incorrect address used in a reply and can it be controlled?

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I've seen the add-on 'Correct Identity' recommended for similar situations, it might be worth a try.