Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get Thunderbird to connect to GoDaddy?

  • 1 reply
  • 3 have this problem
  • 9 views
  • Last reply by eesu

more options

Since this weekend none of our Thunderbird clients can connect to GoDaddy's Workspace IMAP servers (imap.secureserver.net). Any ideas as to why it's isolated to Thunderbird? This does not happen with Outlook or any of our mobile devices.

Since this weekend none of our Thunderbird clients can connect to GoDaddy's Workspace IMAP servers (imap.secureserver.net). Any ideas as to why it's isolated to Thunderbird? This does not happen with Outlook or any of our mobile devices.

Modified by mr.smith

All Replies (1)

more options

We have been having the same errors in my office, 30 computers or so. The few with outlook work fine.

I believe a workaround is to edit the settings for each account in thunderbird and disable SSL for the incoming and outgoing server settings.

I tried that a little while ago on a few computers and it seems to be working, however I do not like having zero security. Would be nice if Mozilla addressed this issue. (Or if godaddy updated their servers to be more future compatible). Whichever it is.