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firefox no longer reveals details on my email pages especially ATTACHMENTS.

  • 1 reply
  • 1 has this problem
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  • Last reply by Andrew

arkybarky
arkybarky
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i no longer have access to several details in gmail like 1.attachments - no icon showing 2. options for desktop or older version - not visible.

i thought it was my crummy service provider (straighttalk) which piggybacks on the at&t system or my galaxy s2 phone which uses android v.2.3 but its not them.

i tried using the built in "tracfone" browser and gmail revealed all of these items and they worked.i was finally able to attach and send a word2003 doc. which neither hotmail or mail.com would allow.

would someone look into fixing this as android 2.3 is still on millions of stupidphones that are in service? many of us cant replace a working unit with the previous os as "upgrading" to 4.0 means the loss of some functionality and ease of use .

appreciate any thoughts or help with this.

i no longer have access to several details in gmail like 1.attachments - no icon showing 2. options for desktop or older version - not visible. i thought it was my crummy service provider (straighttalk) which piggybacks on the at&t system or my galaxy s2 phone which uses android v.2.3 but its not them. i tried using the built in "tracfone" browser and gmail revealed all of these items and they worked.i was finally able to attach and send a word2003 doc. which neither hotmail or mail.com would allow. would someone look into fixing this as android 2.3 is still on millions of stupidphones that are in service? many of us cant replace a working unit with the previous os as "upgrading" to 4.0 means the loss of some functionality and ease of use . appreciate any thoughts or help with this.

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Andrew
Andrew
  • Moderator
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.
Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies, do the following:

  1. Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
  2. Tap Settings.
  3. After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
  4. You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
    • Cookies & active logins
    • Cache
  5. After those have been selected, tap the Clear data button to actually clear the cache and cookies.


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