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Firefox crashes

ifreed
ifreed
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Firefox crashes immediately upon clicking the icon. I don't even get the chance to click my profile name. this is the latest crash ID Crash ID: bp-8d605acb-619f-4608-8098-bae292150623

Firefox crashes immediately upon clicking the icon. I don't even get the chance to click my profile name. this is the latest crash ID Crash ID: bp-8d605acb-619f-4608-8098-bae292150623

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I'm not familiar with MacOS X, but the crash report seems to indicate you have Trusteer Rapport. Since some versions of Rapport cause problems with Firefox, could you make sure it is up-to-date or perhaps disable it for testing?