Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can I copy my emails into Thunderbird?

SharynJames
SharynJames
more options

Old computer crashed. I have files on an external drive. Can I copy my old emails into Thunderbird on new computer?

Old computer crashed. I have files on an external drive. Can I copy my old emails into Thunderbird on new computer?

Chosen solution

My laptop died. We were able to copy all the files from the hard drive but I wasn't able to do the export/import of my Profile that Mozilla recommends.

I did figure out a solution. I copied the file containing the emails onto my new computer and clicked the "repair" button in Thunderbird. Problem solved. :)

Read this answer in context 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options
I have files on an external drive.

What files? Do you have a backup of your Thunderbird profile?

SharynJames
SharynJames Question owner
more options

Chosen Solution

My laptop died. We were able to copy all the files from the hard drive but I wasn't able to do the export/import of my Profile that Mozilla recommends.

I did figure out a solution. I copied the file containing the emails onto my new computer and clicked the "repair" button in Thunderbird. Problem solved. :)