Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleted messages not being saved in a folder.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by finitarry

more options

Since upgrading TB my deleted emails no longer have a Deleted folder that saves them. Deleted messages also aren't being sent to the Junk folder.

version: 31.5.0 Windows 8.1 Browser: Firefox

Since upgrading TB my deleted emails no longer have a Deleted folder that saves them. Deleted messages also aren't being sent to the Junk folder. version: 31.5.0 Windows 8.1 Browser: Firefox

All Replies (1)

more options

Deleted messages should not go to Junk. Are you using the "All" view for the account?