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I cannot log into Yahoo Groups.

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by cor-el

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It says, "Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

I've set cookies according to Mozilla directions and cleared the cache...NO GO

I'm able to get to the groups page in Safari just fine...but not Mozilla.

It says, "Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. I've set cookies according to Mozilla directions and cleared the cache...NO GO I'm able to get to the groups page in Safari just fine...but not Mozilla.

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If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)