• Lahendatud

Getting Access Denied on many web sites that I frequently use

I am getting Access Denied on many web sites that i have used frequently. For example, for the site https://www.apartments.com/ I get this message: Access Denied You don… (read more)

I am getting Access Denied on many web sites that i have used frequently. For example, for the site https://www.apartments.com/ I get this message:

Access Denied You don't have permission to access "http://www.apartments.com/" on this server.

Reference #18.ca68dc17.1653685076.c42d150

I am using Firefox Browser 100.0.2

Help!

Asked by lkelley766 7 tundi tagasi

Answered by jscher2000 - Support Volunteer 7 tundi tagasi

  • Lahendatud

How to unblock VTT files not being loaded into HTML video pages viewed on local disk?

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience… (read more)

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience is a guide to the rest of the world - VTT files (which are used to caption HTML video) are no longer read/loaded by Firefox when it is viewing the HTML file locally (i.e. file://). On the web they are loaded as expected. Presumably there's a security setting somewhere in Firefox that now refuses to load the VTTs locally. Maybe under Help > More troubleshooting information there is a setting to change to fix that?

Asked by roberto32 1 päev tagasi

Answered by cor-el 1 päev tagasi

Long URL

When I click on a link in a page using Firefox it shows as a long url in the address bar:- https://www.facebook.com/JournalTimes/posts/pfbid02f7gwRGEcT8jVnAdq5Eov8xKrPUC… (read more)

When I click on a link in a page using Firefox it shows as a long url in the address bar:- https://www.facebook.com/JournalTimes/posts/pfbid02f7gwRGEcT8jVnAdq5Eov8xKrPUCurr8v7mjY4GmNByaVgczmK3dwynMUfBhtY2F7l

When I use Chrome and enter the same link it is much shorter and looks like :- https://www.facebook.com/JournalTimes/posts/10166569792420602 As I post a lot of links I prefer to use the shortest. How can I get Firefox to display the url the same as Chrome.

Thank You, Anne Lionnet

Asked by Anne Lionnet 6 päeva tagasi

Last reply by Anne Lionnet 3 tundi tagasi

  • Lahendatud

Duckduckgo opens links as https://html.duckduckgo.com/html

Hi, I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search pa… (read more)

Hi,

I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search page that doesn't follow my dark theme. When I click on a link, another link is added that creates a link back to the same URL, causing a loop. This never happened before I upgraded to Ubuntu 22.04 & the latest version of Firefox, 100.0.2. How can I change this back?

Thanks!

   -John

Asked by jlcenter 5 päeva tagasi

Answered by jlcenter 3 tundi tagasi

Firefox keeps crashing

Firefox eventually crashes every time I use it, usually when there is about 165 mbs of data. I can relaunch it by both using CCleaner to clear the browser in addition to … (read more)

Firefox eventually crashes every time I use it, usually when there is about 165 mbs of data. I can relaunch it by both using CCleaner to clear the browser in addition to going to Firefox preferences and deleting data and history. I don't have Flash or Silverlight. I have refreshed Firefox a number of times and completely uninstalled it using the MacCleaner Pro App Cleaner and Uninstaller and reinstalling it using Mozilla's online download link.

Asked by Knuckleberry 4 tundi tagasi

Last reply by jscher2000 - Support Volunteer 4 tundi tagasi

Outlook email doesn't work on Firefox.

Outlook email doesn't work on Firefox. Have to open Outlook in Chrome. Annoying issue since the last two weeks. Deleted all cache and cookies. Restarted the browser. Stil… (read more)

Outlook email doesn't work on Firefox. Have to open Outlook in Chrome. Annoying issue since the last two weeks. Deleted all cache and cookies. Restarted the browser. Still no change. The https://outlook.office.com/mail/ just won't open. The uploaded image is all that I get to see.

Asked by sbhattacharjee 4 tundi tagasi

Updating Elan Financial Services Credit Card to Quicken

I used to sign in to my credit card through Elan Financial Services and then I would highlight my credit card, tell it the date range I needed to update to Quicken, and h… (read more)

I used to sign in to my credit card through Elan Financial Services and then I would highlight my credit card, tell it the date range I needed to update to Quicken, and hit enter. a popup would give me the option of opening the file or to save the quicken file to my computer. I would select the option to open the file and it would update my register on Quicken. Now, I only get the option to save the file to my computer. On Microsoft Edge, I still get the choice to open or save the file. Why doesn't Firefox support the Open Function anymore. I use Firefox for everything, but now I have to remember to switch to Edge for this one important update. Is this a change in Firefox or something I have to deal with Elan on? Thanks for any help. --sgb

Asked by sgbz50 2 päeva tagasi

Last reply by jscher2000 - Support Volunteer 4 tundi tagasi

Latest update made Canvas (Instructure.com) have blank pages

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas sti… (read more)

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas still works normally on Microsoft edge.

Extensions shouldn't affect the website because Canvas was working normally until the recent Firefox update.

Anyone know how to solve this problem?

Asked by lee.eden66 6 tundi tagasi

Last reply by cor-el 4 tundi tagasi

  • Archived

Customizing Proton design

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightl… (read more)

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support!

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/

menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

/*** Proton Tabs Tweaks ***/

/* Adjust tab corner shape, optionally remove space below tabs */

#tabbrowser-tabs {
    --user-tab-rounding: 6px;
}

.tab-background {
    border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;
    margin-block: 1px 0 !important;
}
#scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */
    border-top-width: 1px !important;
    border-bottom-width: 0 !important;
}
/* Container color bar visibility */
.tabbrowser-tab[usercontextid] > .tab-stack > .tab-background > .tab-context-line {
    margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important;
}

Asked by laudesimperiales 8 kuud tagasi

Last reply by Paulgi 7 kuud tagasi

  • Archived

Right click Menus and Bookmark folders spacing

Hi, I've just spent all day trying to follow all the different suggestions here regarding these issues. Adding all sorts of things to the userChrome CSS but 95% of the su… (read more)

Hi, I've just spent all day trying to follow all the different suggestions here regarding these issues. Adding all sorts of things to the userChrome CSS but 95% of the suggestions have no effect at all [I'm seriously non-technical, so I have no idea if I'm doing it correctly though...probably not] The only thing that I can change is the Tab Height...nothing else changes regardless of what numbers I put in there. The only way I've been able to make the Bookmarks folders usable at all is to enable Compact mode via about:config. But that actually makes it way too compact now...from one extreme to the other. At least it's usable now...so not the end of the world, but the right click menu still has way too much space between every entry [Compact mode made no difference to that at all]. I don't know how to make a screenshot of those menus :) so I took a couple of pics of the screen...can someone please show me what to add to the CSS file to make these ridiculously big spaces between the menu items way smaller...like they used to be before this Proton came in? I tried tons of things that people said to add to the CSS to fix this menu spacing thing but none of them changed anything. I'll include the CSS file that I have below. Thanks a lot

ps: for some reason the pics always come out sideways here

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom.css made available under Mozilla Public License v. 2.0
See the above repository for updates as well as full license text. */

/* Modify to change window drag space width */
/*
Use tabs_on_bottom_menubar_on_top_patch.css if you
have menubar permanently enabled and want it on top
*/

/* IMPORTANT */
/*
Get window_control_placeholder_support.css
Window controls will be all wrong without it.
Additionally on Linux, you may need to get:
linux_gtk_window_control_patch.css
*/

:root{ --uc-titlebar-padding: 0px; }
@media (-moz-os-version: windows-win10){
:root[sizemode="maximized"][tabsintitlebar]{ --uc-titlebar-padding: 8px }
}
#toolbar-menubar[autohide="true"] > .titlebar-buttonbox-container,
#TabsToolbar > .titlebar-buttonbox-container{
position: fixed;
display: block;
top: var(--uc-titlebar-padding,0px);
right:0;
height: 36px;
}
/* Mac specific. You should set that font-smoothing pref to true if you are on any platform where window controls are on left */
@supports -moz-bool-pref("layout.css.osx-font-smoothing.enabled"){
:root{ --uc-titlebar-padding: 0px !important }
.titlebar-buttonbox-container{ left:0; right: unset !important; }
}

:root[uidensity="compact"] #TabsToolbar > .titlebar-buttonbox-container{ height: 24px }

#toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

#navigator-toolbox{ padding-top: var(--uc-titlebar-padding,0px) !important; }

.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 60%; }

#titlebar{
-moz-box-ordinal-group: 2;
-moz-appearance: none !important;
--tabs-navbar-shadow-size: 0px;
}

.titlebar-placeholder,
#TabsToolbar .titlebar-spacer{ display: none; }
/* Also hide the toolbox bottom border which isn't at bottom with this setup */
#navigator-toolbox::after{ display: none !important; }

@media (-moz-gtk-csd-close-button){ .titlebar-button{ -moz-box-orient: vertical } }

/* These exist only for compatibility with autohide-tabstoolbar.css */
toolbox#navigator-toolbox > toolbar#nav-bar.browser-toolbar{ animation: none; }
#navigator-toolbox:hover #TabsToolbar{ animation: slidein ease-out 48ms 1 }

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css made available under Mozilla Public License v. 2.0
See the above repository for updates as well as full license text. */

/* Menubar on top patch - use with tabs_on_bottom.css */
/* Only really useful if menubar is ALWAYS visible */

:root{ --uc-window-control-width: 0px !important }

#navigator-toolbox{ padding-top: calc(24px + var(--uc-titlebar-padding,0px)) !important }

#toolbar-menubar{
position: fixed;
display: flex;
top: var(--uc-titlebar-padding,0px);
height: 24px;
width: 100%;
overflow: hidden;
}

#toolbar-menubar > .titlebar-buttonbox-container{ height: 24px; order: 100; }

#toolbar-menubar > [flex]{ flex-grow: 100; }
#toolbar-menubar > spacer[flex]{
order: 99;
flex-grow: 1;
min-width: var(--uc-window-drag-space-width,20px);
}

#toolbar-menubar .titlebar-button{ padding: 2px 17px !important; }

#toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* TABS: height */*|*:root { --tab-toolbar-navbar-overlap: 0px !important; --tab-min-height: 24px !important;
--tab-min-width: 80px !important;

#tabbrowser-tabs {
width: 100vw !important;
}
#main-window:not([chromehidden*="toolbar"]) #navigator-toolbox {padding-bottom: var(--tab-min-height) !important;}

.tab-background {
border-radius: 8px 8px 0px 0px !important; border-image: none !important;
}
.tab-line {
display: none;
}

.tab-close-button {
color: red!important;
}

#nav-bar{ height:20px; }

/*** Tighten up drop-down/context/popup menu spacing ***/

menupopup > menuitem, menupopup > menu {
  padding-block: 4px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

Asked by Haruna 6 kuud tagasi

Last reply by Haruna 6 kuud tagasi

Add shortcut icon on Firefox Home Screen

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user. My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which h… (read more)

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user.

My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which has now been a FF feature for some considerable time).

I am sure there was something available to do this in a prior version some time back. If I search the internet, I only come across articles describing how to do it on Firefox Android.

I know I can manually edit a box on the Home Screen to create what I need.

Sometimes new web sites that I visit appear in the boxes and I can then pin them in place - but the behavior around this is very erratic and unreliable - seems like random chance for an icon to appear on the home screen for a newly visited site. If this was more consistent, I could work with that.

BUT - where is the **intuitive** option??!!

I should be able to right-click on a tab and select "Add to Home Screen".

As simple as that.

Or drag and drop a link, or tab to the home screen - but this just opens the link. I have tried everything obvious that I can think of.

Anyone?

Many thanks :)

Asked by aufladen 3 nädalat tagasi

Last reply by aufladen 5 tundi tagasi

Firefox vs Chrome

Why is it Chrome you could have three extensions and still have high speed performance of chrome when loading, but when you have three extensions on firefox it loads slow… (read more)

Why is it Chrome you could have three extensions and still have high speed performance of chrome when loading, but when you have three extensions on firefox it loads slow when opening up the browser?

Asked by Faerie Caster 1 päev tagasi

Last reply by cor-el 5 tundi tagasi

Incorrect URL Suggestion

Hello all! Thanks for your time. When I log in to a certain procurement website associated with my employer, I use the following URL: https://solutions.sciquest.com/apps/… (read more)

Hello all!

Thanks for your time. When I log in to a certain procurement website associated with my employer, I use the following URL:

https://solutions.sciquest.com/apps/Router/Login?OrgName=MIT.

Once I have done so, subsequent typing in the URL field autocompletes to the shorter host:

https://solutions.sciquest.com/.

The only problem is that when I go to this shorter host, I am "Forbidden \n You don't have permission to access this resource." The website does not seem to allow anyone to go here.


I am on a holy quest to purge this unwanted autocomplete suggestion, but nothing seems to work. It is not appearing because of a bookmark or search history- I can delete places.sqlite to start fresh but the problem resurrects as soon as I first successfully visit the desired URL: https://solutions.sciquest.com/apps/Router/Login?OrgName=MIT.

When I use SQLite to look at places.sqlite, I don't find the shortened URL anywhere in "moz_places" but I do find it in "moz_origins". It appears there with a much greater "frecency" than the lengthier URL for some reason. ID #10 has "solutions.sciquest.com/apps/Router/Login?OrgName=MIT" with frecency 2100, and ID #11 has "solutions.sciquest.com" with frecency 16100.

If I try to delete #11, I'm not able to for reasons likely related to my lack of understanding/proficiency with SQL databases. The DB Browser I am using says "Error deleting record, foreign key constraint failed". But my suspicion would be that even if I did delete it, it would be re-generated whenever I login successfully. What I am able to do is edit the "frecency" field. When I change it to zero, and write the database, the option goes away. I fear that frecency will simply be reset next time I close and reopen however.

Thanks in advance! Dave

Asked by dave.reens 2 päeva tagasi

Last reply by cor-el 5 tundi tagasi

Awful bookmark spacing

I managed to restore the single-spacing for bookmarks, kept a prior version of FF, and fought off nags to update every time I opened FF . . . until now when I was tricked… (read more)

I managed to restore the single-spacing for bookmarks, kept a prior version of FF, and fought off nags to update every time I opened FF . . . until now when I was tricked into "allowing this app to make updates to your PC". It wasn't the usual nag button and I thought it was some kind of simple bug fix, but no, I was "upgraded" to v. 100.0.2 and my bookmark spacing fix was overwritten. Furious isn't strong enough to describe my reaction. All this time, and all the other complaints, yet I find no way to decrease the excessive spacing between bookmarks. I understand that this design may be better for those who use a finger on their screens, but what about us mouse-pointer users? Why are we so disrespected? What can I do to decrease the space between bookmarks?

Asked by StandingO 19 tundi tagasi

Last reply by StandingO 5 tundi tagasi

Gmail ERROR: Not connected

Since I updated my Mozilla Firefox I'm not able to access my gmail properly. It's always showing an error massage as if I'm not connected although I am. I've cleared ever… (read more)

Since I updated my Mozilla Firefox I'm not able to access my gmail properly. It's always showing an error massage as if I'm not connected although I am. I've cleared everything, made all the steps avialible online and nothing works. I'm having problems loading pages too. When I open a new tab and try to access any site or make a search it won't load as if I did nothing. When are you gonna fix this?

Asked by siena07 9 tundi tagasi

Last reply by cor-el 5 tundi tagasi

Possible IPC memory leak - how to pinpoint the culprit?

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up… (read more)

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

Asked by Sewana 1 nädal tagasi

Last reply by cor-el 6 tundi tagasi

Account Auth. 6 Digit Code

I recently downloaded firefox on my new computer, and want to login on my account. I am supposed to get this 5 min auth code (that is actually 20 min according to some so… (read more)

I recently downloaded firefox on my new computer, and want to login on my account. I am supposed to get this 5 min auth code (that is actually 20 min according to some sources) on email. Funny thing is I am getting this email one hour or so later. I have added firefox as a contact and done everything in my might to get my mail services to run faster, however I am still getting my 6 digit code way to slow. I've been doing this for a day now, is there another option?

Asked by Waddle 1 päev tagasi

Last reply by cor-el 6 tundi tagasi