Sending password did not succed
I get a password failure message see attached. I can log on to my email via a browser with the same user name and password. Reentering the password does not fix it. My two tablets can see email OK. Other emails come through on other accounts OK.
I occasionally notice a message at the bottom of the screen to say email account time out. Setting up a brand new account for the same email address brings in ALL my emails including those already collected.
I take an archive after each session by copying the whole folder from the application date folder. After adding the new account as above I reverted to the last archive which of course does not have this new account but the error still happens.
Either the account is corrupted within Thunderbird and needs resetting or my account at aj.forward@live.co.uk on hotmail is playing up but then no others are. I have checked the settings of my account within thunderbird and all is the same as other working accounts. Is there away to reset accounts.
All Replies (3)
Since reporting problem I have gone onto tools options and removed password and restarted thunderbird. When prompted I have entered password but problem still occurs.
I have recently been unable to download emails with password username errors displayed when the previous day all was working. The problem is Microsoft have upgraded one of my live email accounts. If you are collecting emails with POP rather than IMAP then go to your email account via a web browser and click on the cog symbol to the right of the page. This drops down mail settings. On that list click the bottom one which is options. On the list that appears click on "POP and IMAP". The problem for me was my account had been set by Microsoft to not allow POP. Click on the button for yes to let devices and apps use POP. This worked for me.