Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tried to delete an email and got message "The folder Trash is full, and can't hold any more messages. To make room . . . . " but the trash folders are empty!

more options

Trash folder is empty. Same problem trying to delete messages from 'sent' folder

Problem continues after computer restart.

Trash folder is empty. Same problem trying to delete messages from 'sent' folder Problem continues after computer restart.

All Replies (1)

more options

Compact your folders. Deleting a message marks it for deletion and hides it. The disk space is not freed up until folders are compacted. Using the Compact command under File does all floders. You can right clcik a folder and select Compact to do just that folder.

Compacting is a normal maintenance item and should be donr regularly.