Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Not able to identify zip file for downloading

  • 2 respuestas
  • 1 tiene este problema
  • 7 visitas
  • Última respuesta de mihir19

mihir19
mihir19
more options

I am using Firefox 48 on my windows 10 laptop and I am not able to download the zip file from the browser from my university website, its downloading the file but not as a zip file but in some other format, I tried doing it on the android application after updating to latest version and the same problem occurred. I tried downloading it using my edge browser and it worked. I have uploaded the photos, you can check the file format in which its is downloading in that.

I am using Firefox 48 on my windows 10 laptop and I am not able to download the zip file from the browser from my university website, its downloading the file but not as a zip file but in some other format, I tried doing it on the android application after updating to latest version and the same problem occurred. I tried downloading it using my edge browser and it worked. I have uploaded the photos, you can check the file format in which its is downloading in that.
Capturas de pantalla adjuntas

Todas las respuestas (2)

ARMAN KHAN
ARMAN KHAN
more options

hello

mihir19........

follow the steps and instructions:

step1:

firstly you should update firefox

  • click 3 horizontal line top right on browse screen.
  • click help.
  • click about firefox .
  • wait few second automatically update your broswer.

step2:

  • click 3 horizontal line top right on browse screen and select Options. ...
  • Select the General panel.
  • Go to the Downloads sectionFind the Downloads section under Files and Applications
  • Click the Browsebutton next to the Save files to entry.
  • Choose a different download folder for saving files.
  • Close the about:preferences page. Any changes you've made will automatically be saved.

tell me its helps then mark solution.

thank you!

mihir19
mihir19 Autor de la pregunta
more options

I have updated the browser to the latest version and changed the download folder but its still not working.