Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox hangs and don't respond

  • 2 respuestas
  • 21 tienen este problema
  • 16 visitas
  • Última respuesta de avi

avi
avi
more options

I have Firefox 30.0 , My browser hangs up randomly . I follow all the guides under the https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding but not solve my problem.

Reset Firefox also doesn't help.

I have Firefox 30.0 , My browser hangs up randomly . I follow all the guides under the https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding but not solve my problem. Reset Firefox also doesn't help.

Solución elegida

Hi avi, Having more than one version of a plugin installed should not cause a hang, but see if disabling the older one helps. Adobe PDF Plug-In For Firefox and Netscape 11.0.04 Adobe PDF Plug-In For Firefox and Netscape 10.1.8

Also sorry to hear that resetting the browser does not help. That would rule out addons or changed preferences. To further troubleshoot we can try a Malware scan or if there are consistent steps that cause it to hang. For example is it a start up hang, or does it always happen on a certain website?

Also, please update to the current version 31 :-) there was a hotfix that you may be encountering during the update.

I hope this helps.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

guigs
guigs
more options

Solución elegida

Hi avi, Having more than one version of a plugin installed should not cause a hang, but see if disabling the older one helps. Adobe PDF Plug-In For Firefox and Netscape 11.0.04 Adobe PDF Plug-In For Firefox and Netscape 10.1.8

Also sorry to hear that resetting the browser does not help. That would rule out addons or changed preferences. To further troubleshoot we can try a Malware scan or if there are consistent steps that cause it to hang. For example is it a start up hang, or does it always happen on a certain website?

Also, please update to the current version 31 :-) there was a hotfix that you may be encountering during the update.

I hope this helps.

avi
avi Autor de la pregunta
more options

Sorry guigs2 , This reply too much late but fault which i found is processor Heat sink which doesn't working properly so Browser goes down.